• Medical Billing
• Medical Debt Recovery
• Medical Appeals
• Call Center Services
• Debt Recovery
• Legal Services

Medical Debt Recovery

Collecting Past-due Accounts

United systematically performs follow-up on self-pay, medicaid/medicare, and insurer claims.

Service

No Up-Front Cost     Low Contingency Fees     Weekly Remits     Individual Account Executives     Predictive Dialing     No Recorded Voice Prompts		24 Hour Account Processing     Review Accounts and Create Reports Online 24/7     All Calls Are Recorded for Quality Assurance Arrangements     Up to 40% of Accounts are Resolved     Patient Friendly Negotiations and Payment Plans     Review Accounts and Create Reports Online 24/7

Working With a Superior Revenue Collection Program

Follow-up on non-performing accounts can be the most time consuming and critical aspect to the revenue collection process. United systematically performs follow-up on self-pay, medicaid/medicare, and insurer claims. Non-performing accounts not resolved in the 60 day billing cycle are returned to you or forwarded to United's past-due account recovery department. Recovery Agents will determine the best course of action either by disputing and resubmitting the account to 3rd party payers or self-pay collection. Self-pay accounts will enter two final stages to insure recovery. Patents will be notified of their obligation and educated as to why they have a remaining balance. Missing patients will be located, letter and calling campaigns will commence until accounts are resolved. Patients refusing to pay but have the ability will be forwarded to our legal department. Patients with out the ability to pay but expressed a willingness to resolve the account will be offered a settlement or payment plan option. United will notify you of the status of every account through our online system that you can access anytime during the recovery process.

United Call Centers