Call Center Services

Call Center & Letter Service Starting At $3.00 Per Account

A good pre-collection service can retain your clients and keep your account receivable in good standing. For a small fee per account you can make use of United’s call center capabilities. Submit accounts electronically in minutes through our online system and a representative will call you the same day to put together a calling script for our Recovery Agents to follow in your company name. You will see increased receivables in the first day. United will update your customers information, manage incoming and outgoing calls and transfer calls to your company for Level II customer support. Paid accounts can be processed through your payment processing service provider or we can remit batch payments daily. Accounts not resolved through out friendly reminder service upon your request will be returned to you or automatically transfer to United’s past-due account recovery department for collection.

Service

 
   
Save on Internal Costs
   
Flat Fee Starting as low as $3 Per Account
   
Same Day Service
   
Daily Remits
   
Reports Provided Daily Online
   
Calls Are Made in Your Company Name
   
Every Customer is Contacted
   
Quality Assurance Protocol
 
   
Timely Call Backs
   
All Calls are Recorded
   
Live Rep Call Transfers to Your Office (Sales & Customer Service)
   
Updated Customer Account Information
   
Integration with You're A/R Management System
   
Payment Processing (Check by Phone, CC, Wire)
   
Document Management (Contracts, Invoices, Faxes)
 
   
         

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